About us

Our purpose is to enable Australians to benefit from great ideas by providing a world-leading IP system.

You can contact us online or by phone. Our team is here Monday to Friday, 9am to 5pm your local time, across Australia, excluding national public holidays. We’ll help you find the right intellectual property (IP) information or support you need.

In Australia, IP rights are protected by federal legislation and common law.

Have your say on the direction of IP in Australia by submitting your ideas and providing feedback on our initiatives.

Whether you're using our services, paying a fee, or requesting a refund, we're committed to providing a smooth experience.

Directed by our customer service charter, we place customers at the core of our work.

We publicly report details on our annual budget, corporate planning and procurement.

Our website aligns to guidelines and standards that support a satisfactory experience for all.

We actively trial new tools and systems to make it easier to navigate the IP system.