Contact us

• Live chat

  Chat is offline. We're are available Monday to Friday, from 9am to 5pm your local time across Australia.

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• Calls within Australia

  Call us on 1300 651 010. We’re available Monday to Friday, 9am to 5pm your local time, across Australia.

  

• International callers

  Call us on +61 2 6283 2999. International calling rates may apply.

  

• Submit a general enquiry

  Send us your questions and we’ll get back to you with information from the right team.

  

• Send us your feedback

  Tell us about your experience with our services. Your feedback helps us improve our content, support and processes.

  

• Yarnline

  For Questions about Indigenous Knowledge, call or submit an enquiry with a specialist from our team.

  

• Office Location and Mailing Address

  How to visit us and where to send mail and parcels.

  

• Declaration for use of emergency fax

  Complete this form when using our Emergency Facsimile Service (EFS). This should only be used if you're unable to use online services due to technical or accessibility issues.

  

• Media enquiries

  

• Engagement requests

  Request an IP information session or educational resources for your organisation. We tailor sessions to suit your needs.

  

• Newsletter

  Stay up to date with latest IP news. Subscribe to our monthly newsletter to get updates sent to your inbox.

  

Translation and assistance

• Translation and interpreting

  If you need translation or interpreting support, call 13 14 50.

  

• Hearing and speech assistance

  If you’re hard of hearing or have a speech impairment, contact us through the National Relay Service. Call 1300 651 010.

  

• Frequently asked questions

  Browse the FAQs to find quick, clear information.